Technical Support SectionTypes of Support Subsection

Scenario123456

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Go to the scenario numbers below to compare how Hudson Software handles your technical support vs. a typical call center...

CALL CENTER

Call centers assign you an 800 number that you do not own or control. If you want to leave, you will be unable to take that number with you.

AT HUDSON SOFTWARE

We order phone lines to be installed at our offices for exclusive use by your customers. You provide a new 800 number or give us an existing number. You will 'own' your 800 number rather than temporarily working with one assigned by a supplier. Avoid the unpleasant prospect of changing your product literature if you change your telephone supplier. If for some reason you can't provide an 800 number, we will assign you one, and make an assignment to you at any time you want to own that number.

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