CALL CENTER
Your customer is queued up in a waiting queue, or navigating a tortuous jungle of voicemail options.
AT HUDSON SOFTWARE
We answer over 90% of our calls "live" by the third ring, and usually by the technician who can actually help your customer. Imagine how surprised and pleased your customer will be when he gets a live person instead of a series of menu choices! If for some reason we can't answer, the customer goes straight to voicemail and is encouraged to leave a message. No voicemail jungle!
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Last modified: March, 2004
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