Technical Support SectionTypes of Support Subsection

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Go to the scenario numbers below to compare how Hudson Software handles your technical support vs. a typical call center...

CALL CENTER

What if my customers want to send faxes or e-mails.
Can you handle it?

AT HUDSON SOFTWARE

When you sign up for our live phone support, you get an e-mail address and a fax number that you can give to your customers.
So each customer has an option to e-mail, fax or call. If you
prefer, you can use an e-mail address of your own and forward the customer's e-mails to us, or publish an address on our domain directly. Your customers can reach us in any way that is convenient for them.

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