Let us show you how web-support can reduce or eliminate many phone calls and expenses.
Web-based support is a customized service that creates a fully functional web site with all these features and more. If you have an existing web site, we will design your site so that there is a seamless connection between your site and the web-based support site. The two web sites can be connected and the web-based support site will have the identical look and feel of your site.
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Should your customers have easy access to Frequently Asked Question Lists,
kept up to date as often as possible?
Web-based support will provide that as well.
Do your customers need specific instructions for "workarounds", or information
and links to how to download other information they need to work with your
programs?
Our web-based support service can provide that for you.
Are your customers technically savvy people, who would rather find the answer
themselves?
Our web-based support will let them do it themselves.