How Hudson Software became the preferred choice for Technical Support and QA services In 1987 I found myself unemployed in the New York area, with a house, a wife, a baby, a dog, and a mortgage. With a master’s degree in Computer Science, I had been happily and fully employed for years working at various…
For more than 25 years, Hudson Software has provided crucial services to help software developers be more successful and profitable. Our earliest clients were large traditional publishers who were producing supplementary products to go with their textbooks and ancillary print materials. Today our client list includes traditional publishers, large and small technology companies, and small entrepreneurial software publishers.
Our team has extensive experience in the computer technology fields and we have worked with developers and publishers from a wide range of industries. We have experience with hardware and software support, and our agents are accustomed to troubleshooting difficult problems without the need for script based answers and canned responses.
Several of our clients have been with Hudson for more than a decade. These relationships point to our operating philosophy: we always try to exceed the client’s expectations. We solve problems for clients—we never create them.