Let’s build a better experience for your customers.
Whether you’re exploring outsourced technical support, quality assurance, customer success, or self-service solutions, we’d be glad to learn more about your business, your customers, and the support experience you want to deliver. Use the form below, or contact us directly by phone or email.
Hudson Software works with software and technology-driven businesses that need outsourced technical support, quality assurance, customer success, or self-service solutions. If you are evaluating a new support partner, reviewing your current model, planning a new launch, or looking for a better fit for your users and customers, we’d be glad to learn more.
It helps to tell us a little about your business, your product or service, the kind of support or QA help you’re looking for, and any timing or project details that matter. If you’re not sure exactly what you need yet, that’s fine too.
No. If you’re still figuring that out, just tell us a little about your business and what you’re trying to solve. We can help you talk through the options.
No. EdTech has been a major part of our background, but Hudson Software also supports other software and technology-driven businesses that need capable, customer-facing support and related services.
Yes. We can discuss ongoing support, new initiatives, launches, transitions, QA needs, and other service requirements.
U.S.-based outsourced support that extends your team and scales with demand.
Real-world testing that catches issues affecting performance, usability, and user experience.
Proactive onboarding, outreach, and customer training that helps users succeed before issues become support tickets.
Practical knowledge bases that reduce support volume and help users find answers faster.