Whether you’re exploring outsourced technical support, quality assurance, customer success, or self-service solutions, we’d be glad to learn more about your business and what you need. Use the form below, or contact us directly by phone or email.
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Questions Before You Reach Out?
What can Hudson Software help with?
Hudson Software works with software and technology-driven businesses that need outsourced technical support, quality assurance, customer success, or self-service solutions. If you are evaluating a new support partner, reviewing your current model, planning a new launch, or looking for a better fit for your users and customers, we’d be glad to learn more.
What should I include in my message?
It helps to tell us a little about your business, your product or service, the kind of support or QA help you’re looking for, and any timing or project details that matter. If you’re not sure exactly what you need yet, that’s fine too.
Do I need to know exactly which service I need?
No. If you’re still figuring that out, just tell us a little about your business and what you’re trying to solve. We can help you talk through the options.
Does Hudson only work with EdTech companies?
No. EdTech has been a major part of our background, but Hudson Software also supports other software and technology-driven businesses that need capable, customer-facing support and related services.
Can Hudson help with new projects as well as existing operations?
Yes. We can discuss ongoing support, new initiatives, launches, transitions, QA needs, and other service requirements.
Technical Support
U.S.-based outsourced support that extends your team and scales with demand.
Quality Assurance
Real-world testing that catches issues affecting performance, usability, and user experience.
Customer Success
Proactive onboarding, outreach, and customer training that helps users succeed before issues become support tickets.
Self-Service
Practical knowledge bases that reduce support volume and help users find answers faster.