Hudson Software® has been helping to power EdTech growth for more than 30 years.
Our outsourced services help you deliver better experiences, run smoother operations, and stay focused on what’s next.
Warren Buffett
When you partner with Hudson, you get more than a service — you get a dedicated team invested in your success. Here’s what sets us apart:
Our agents aren’t just trained — they stay. With exceptional long-term retention, our team builds deep product knowledge over years, not weeks. Your customers connect with seasoned pros who know your products inside and out, ready to solve issues quickly and confidently.
Your data should move as easily as your customers’ conversations. We connect effortlessly to CRMs like Microsoft Dynamics, Salesforce, JIRA, and more. With our REST-style Open API, Hudson can integrate with virtually any data source, app, or email provider.
Our agents combine clear communication with cultural awareness, knowing when to follow protocol and when to cut to the chase. It’s service that’s fast, personal, and tuned to your customers’ expectations.
You can reach anyone on our team — even our President. We know your products, your goals, and your challenges, so you never waste time explaining. With Hudson, you always have a direct line to decision-makers.
Stay informed with real-time tracking of customer issues and flexible, on-demand reports. We give you the data to make proactive decisions and improve your products with confidence.
Add products or make changes without extra fees or paperwork. Even if you forget to notify us of a launch, we’ll be ready from the first customer call. Scalability should be simple — and with Hudson, it is.
It’s been said so many times that it’s become a cliché: the world is moving faster, and companies need to do more than just keep up. Old world solutions just aren’t enough. At Hudson Software, we’ve always understood that staying ahead requires innovation and speed in addition to personalized service.…
While the low cost of offshore labor may seem attractive, the high costs associated with unresolved problems and dissatisfied customers often offset any potential savings. We frequently hear our clients express frustration with offshore call centers, emphasizing that a successful outsourcing experience hinges on the partner you choose. Although offshore…
Striving for the best outcomes for your company? So are we.
At Hudson Software, we’re dedicated to comprehending the unique needs of your business and delivering a tailored combination of services to help you achieve your goals.
Eager to learn more? Take the next step and reach out to us. Let’s explore how our experience can work wonders for your business.
