It’s been said so many times that it’s become a cliché: the world is moving faster, and companies need to do more than just keep up. Old world solutions just aren’t enough. At Hudson Software, we’ve always understood that staying ahead requires innovation and speed in addition to personalized service. For over thirty years, we’ve…
While the low cost of offshore labor may seem attractive, the high costs associated with unresolved problems and dissatisfied customers often offset any potential savings. We frequently hear our clients express frustration with offshore call centers, emphasizing that a successful outsourcing experience hinges on the partner you choose. Although offshore centers might offer significant upfront…
In the fiercely competitive world of educational technology, EdTech companies are always on the lookout for ways to distinguish themselves. An often-overlooked strategy for standing out from the crowd is through exceptional end-user technical support and proactive customer success programs. While some EdTech companies might lean towards managing these critical services in-house, the daunting task…
Why Hudson Software Should Be Your First Choice In today’s world, it’s more important than ever to have a robust support system in place for your business. Customers today are quick to express their grievances, and social media and online reviews can amplify the impact of every positive or negative experience. This means that it’s…